Frequently Asked Questions
Everything you need to know about your game day gear.
Are your products officially licensed?
Yes, all apparel and merchandise sold at the College Football Playoff Shop are 100% officially licensed, ensuring you receive authentic gear that supports your favorite teams and the CFP organization.
How long will it take for my order to ship?
Standard orders typically process within 1-2 business days. During peak playoff season and following the National Championship, shipping may take 3-5 business days due to high demand.
Do you offer international shipping for fans abroad?
We currently ship to all 50 U.S. states, Canada, and select international territories. Shipping rates and delivery times vary by location and will be calculated at checkout.
What is your return policy for playoff merchandise?
We offer a 30-day return policy on most items in original, unworn condition with tags attached. Please note that 'National Champion' dated merchandise is considered final sale once the game has concluded.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay.
How can I track my order status?
Once your order ships, you will receive an automated email containing a tracking number and a link to the carrier's website to monitor your package's progress.